Help & Support
Frequently Asked Questions
Go to your Subscription page. You’ll see options to upgrade or downgrade depending on your current plan. Upgrades take effect immediately and you’ll be charged the price difference. Downgrades take effect at the end of your current billing period.
Visit your Subscription page and click “Update payment method”. You’ll be redirected to our secure payment provider (Mollie) to enter new card details.
You can disable auto-renewal from your Subscription page. Your access continues until the end of the current billing period. If you change your mind, simply re-enable auto-renewal before it expires.
Two-factor authentication adds an extra layer of security to your account. Once enabled, you’ll need both your password and a code from an authenticator app (such as Google Authenticator or Authy) to log in. You can set it up from the Security page.
Desktop apps for Windows, macOS, and Linux are currently in development. You’ll find them on the Downloads page once they’re available. In the meantime, you can use Keryth through the web at chat.keryth.com.
All plans include access to Keryth’s AI-assisted novel writing tools. The Novelist plan provides higher usage limits and priority support. Visit keryth.com/pricing for full details.